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Delete your account

Deletion is permanent and immediate: there is no bin, no cooling-off period, and no backup we could hand back to you.

Steps

  1. Open the Account tab and scroll to the Danger zone card.
  2. Click Delete my account.
  3. Enter your password: one click is not enough for something with no way back.
  4. Confirm.

What is deleted

  • Your personal environment and everything in it: pages, shortened links, components, styles, QR code templates, tags, images.
  • Your statistics, your support tickets and your sign-in history.
  • Your subscription, cancelled with our payment provider before anything else happens.

What does not go with you

A shared environment you own is handed to its oldest active member, with all its content: the others keep working. If it has no other member, it is deleted like the rest. Environments where you were only a guest lose your membership, not their content.

If your subscription cannot be cancelled

Cancellation comes first, and deletion stops if it fails. This is deliberate: better an account still standing and another attempt than a subscription charged to an account that no longer exists. Try again later, or write to support.

Still stuck?

Write to us from the Support tab of your workspace, we answer within one business day.

Contact support